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Terms and Conditions

Casino Hire
A gaming event lasts up to three continuous hours unless otherwise negotiated. The gaming period does not include set up and breakdown of the casino. The hire cost of the casino will include the agreed time as so instructed on the booking form, or in certain circumstances, in agreement with the casino organiser. We cannot take responsibility for events that begin after the agreed time of the hire in any circumstances except, where it can be shown, that through our actions we have been the cause of the delay. For instance, failure by guests to arrive delaying the start of the casino hire or delays caused by activities running over into the time allotted for the casino, preventing the casino hire from beginning, is the sole responsibility of the Client and will be included in the hire period. No refunds will be made if the casino hire is delayed due to circumstances outside the direct control of Sapphire fun casino.

Sapphire fun casino always provide high quality casino equipment at a set price irrespective of how many people use it and how much you may charge them for it. Prices are inclusive of professionally trained croupiers and all equipment.

Booking and payment
Sapphire fun casino will require a 100 deposit to secure your booking. This deposit is non refundable. Full payment must be made prior to the event or on the day before the casino opens. Payment is accepted via Paypal, Bank Transfer, cheque or alternatively, cash on the day.

Cancellations
Once a booking has been confirmed by us this forms the basis of a contract under English law. Any cancellation by the client is subject to a 50% cancellation fee of the original hire agreement. Cancellations within 14 days of the hire date will be charged at the original hire agreement rate subject to the discretion of the management. Such cancellations need to be communicated to us as soon as possible preferably by email. Each cancellation will be considered on its merits with the management reserving the right to waive the cancellation fee if the cancellation is due to exceptional circumstances or if the management deem it reasonable to waive the fee for any other reason. The cancellation fee becomes payable immediatley following cancellation.

If they are in the presence of the casino tables. In the event of a child under the age of 16 tampering or damaging the casino equipment the cost of repair or replacement of the casino equipment will fall solely on the Client. Likewise, in the event of a child under the age of 16 suffering injury as a consequence of contact with any casino equipment no liability or responsibility for any injury will be accepted by us.

Delivery
Your Fun casino tables will be delivered and assembled prior to the planned event by us. We will arrive approximately one hour prior to the start time unless an earlier time has been previously agreed. It is the responsibility of the customer to inform us in advance of any parking issues or difficulties with regard to accessing the proposed venue. Failure to do so may result in our inability to start at the agreed time for which we will not be liable.

Client liability
The Client will be liable for any damage or loss suffered to Sapphire fun casino during the 'Hire Period' of our casino equipment. The 'Hire Period' is defined as running from the time the casino equipment is assembled to the time the casino equipment is disassembled by us. Any loss or damage to the casino equipment will be the sole liability of the Client, not the venue provider.

Occasionally,  guests can become difficult or unruly whilst playing the casino tables, particularly when alcohol has been consumed. In such instances, the Client will be responsible for the actions and conduct of their guests without exception. In certain circumstances, guests may be refused access to the casino tables where it is considered their participation will have a detrimental effect on the game in progress or other guests enjoyment of the casino games. We further reserve the right to terminate the casino hire, with immediate effect, if our staff are subjected to unacceptable behaviour, verbal or physical abuse by the client or by any other person attending the casino games. In such circumstances, no refunds will be due to the Client.

Our liability
Our liability to the client is up to the cost of the value of the booking agreed on the booking confirmation. In circumstances where, for any reason, the casino hire does not take place due to a failure to show by us or for some other unforeseeable event the total amount claimable from us is the total price of the casino hire as agreed on the booking confirmation. No other damages or loss will be accepted by us to the client or any third party.

Conduct
Our staff will conduct themselves politely and professionally when dealing with the Client and his/her guests prior to, during and after the planned event.

Age restrictions
For legal and insurance purposes, minors under the age of 16 years old must, at all times, be supervised by a responsible adult.

Collection
Whenever possible we will dissemble and remove the fun casino at the end of the mutually agreed time period. If disassembly of the fun casino is not possible at the end of the mutually agreed time period we will secure the fun casino equipment and return at a later time. This is however subject to the direction and discretion of the venue provider.

Reservations
We reserve the right to end our service, at the discretion of the management, at any time during the casino hire, if it is believed that the customer or any of their guests are acting with disruptive, dangerous or reckless conduct towards our staff or equipment during the Hire period. In such an eventuality, the management reserves the right to withhold payment, either full or part for any time outstanding or not completed. Further, we reserve the right to surcharge the customer for any loss or damage to our equipment occurring during the hire of any of our equipment by the customer or his/her guest's misconduct or negligence. We will however strive to resolve any and all disputes reasonably and equitably.

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